Last Updated: February 21, 2025
This Privacy Policy constitutes a legally binding agreement between you (whether an individual or a legal entity, hereinafter referred to as "you" or "User") and RealCapital, the company that operates the websites realcapital.ie, realcapital.me, realcapital.sk, realcapital.gr and realcapital.rs (collectively referred to as the "Site"). Throughout this Privacy Policy, RealCapital is referred to as "we," "us," or "our." This policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our Site.
By accessing or using the Site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our Site.
This Privacy Policy applies to all visitors, registered users, and any individuals who interact with the Site. The Site is accessible to all visitors for viewing Marketplace Offerings without registration. For registered Users, the Site serves two primary categories:
Sellers: Property owners or agents who list properties on the Site. Specific privacy policy available at: https://board.realcapital.ie/en/privacy-policy-for-sellers/.
Buyers: Users interested in purchasing properties. Specific privacy policy available at: https://client.realcapital.ie/en/privacy-policy-for-buyers/.
We are committed to complying with applicable data protection regulations and standards, including but not limited to the General Data Protection Regulation (GDPR) for EU users, the California Consumer Privacy Act (CCPA) for California residents, Payment Card Industry Data Security Standard (PCI DSS), Service Level Agreements (SLA), and GDPR Confidentiality Policies.
We collect different types of information based on how you interact with our Site. This includes:
Users may visit the Site anonymously, and we only collect personal identification information if voluntarily submitted. You may refuse to provide such information, though this may limit your ability to engage in certain Site activities (e.g., listing or purchasing properties).
We may collect non-personal information whenever Users interact with the Site. This may include:
Browser name and version.
Type of computer or device and operating system.
Internet Protocol (IP) address.
Internet service provider (ISP) and general location data.
Pages visited, time spent on the Site, and referral sources.
This information is collected automatically to help us improve functionality and user experience.
Our Site may use "cookies" and similar technologies (e.g., web beacons, pixels) to enhance your experience. Cookies are small files stored on your device that assist with record-keeping, tracking usage, and analyzing trends. You may configure your browser to refuse cookies or alert you when they are sent, but this may affect the functionality of certain Site features.
We use the information we collect for the following purposes:
To Provide and Improve Services: To operate the Site, process transactions, and enhance user experience.
To Personalize Your Experience: To tailor content and offerings based on your preferences and interactions.
To Communicate: To send updates, respond to inquiries, or provide customer support.
To Analyze Usage: To understand how Users interact with the Site and improve its performance.
To Ensure Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
To Comply with Legal Obligations: To meet regulatory or legal requirements.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. These measures include:
Encryption of sensitive data during transmission (e.g., SSL/TLS).
Secure storage practices compliant with PCI DSS for payment data and GDPR Confidentiality Policies for personal information.
Regular security assessments and system updates.
While we strive to use industry-standard protections, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal identification information to others. We may share your information in the following circumstances:
With Service Providers: Trusted third parties who assist us in operating the Site, processing payments, or providing analytics (e.g., hosting providers, payment processors). These parties are bound by contractual obligations to protect your data and comply with standards like GDPR and SLA.
With Business Partners: Generic aggregated demographic information, not linked to personal identification information, may be shared with our business partners, trusted affiliates, and advertisers for marketing or analytical purposes.
For Legal Reasons: We may disclose information if required by law, court order, or government authority, or to protect our rights, property, or safety, or that of our Users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete data.
Deletion: Request the removal of your personal data (see Section 9 below).
Opt-Out: Opt out of marketing communications or certain data processing activities.
Portability: Request your data in a structured, machine-readable format.
These rights are supported in accordance with GDPR for EU users, CCPA for California residents, and other applicable regulations. To exercise these rights, contact us at [email protected].
The Site may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
RealCapital has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page and, where required by law (e.g., GDPR or CCPA), notify you via email or a prominent notice on the Site. We encourage you to frequently check this page for updates. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
We value your control over your personal information. You have the following options:
Account Deletion: Log into your account and delete it directly through the account settings.
Manual Request: Send a request to [email protected] with the subject line "Data Deletion Request." Include your full name, registered email address, and any relevant account details to help us process your request promptly.
Additional Assistance: For questions or help exercising your rights, contact our support team at [email protected] or via our Site’s contact form. We’ll respond within a reasonable timeframe, typically within 30 days, unless otherwise required by law (e.g., GDPR or CCPA).
Upon receiving a valid deletion request, we will remove your personal data from our active systems and backups, subject to any legal or contractual obligations to retain certain information.
If you have any questions about this Privacy Policy, our practices, or your interactions with the Site, please contact us at:
RealCapital
BBOX Limited Partnership
The Black Church, St Mary's Place, Dublin 7, D07 P4AX, Ireland
Email: [email protected]
